Posted:3 hours ago|
Platform:
Work from Office
Full Time
The position involves understanding the domain and process of generating, monitoring and delivering energy data to Customers. Should possess good communication, analytical skills, team interaction and proficiency in using computer systems towards speedy on-boarding of Customers, set-up and initiation of processes as per Customer requirements, delegation of tasks to team members, troubleshooting issues / escalations, verifying and ensuring data accuracy from team, tracking and reporting and customer interaction The candidates must have knowledge and prior experience using software systems for monitoring / tracking / reporting as well as proficiency in MS Excel (using Pivots, formulae etc.). Prior experience with data analysis in finance / billing / payments / energy domain or working in similar roles (data analyst) is preferred. Candidates who have experience with tracking and reporting using SQL queries (any database) would be an added advantage. Candidate should be willing to work in rotational shifts. Benefits: Competitive compensation based on market standards. We are working on a hybrid model with remote first policy Apart from Fixed Base Salary potential candidates are eligible for following benefits Flexible Leave Policy Office is in the heart of the city in case you need to step in for any purpose. Medical Insurance (1+5 Family Members) We provide comprehensive coverage including accident policy and life Insurance. Annual performance cycle Quarterly team engagement activities and rewards & recognitions L&D programs to foster professional growth A supportive culture that values diversity, empathy, teamwork, trust, and efficiency
Arcadia
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