Data Analyst Customer Master Data

Job Summary

The Associate Data Analyst Customer Master Data is responsible for monitoring and analyzing existing customer master data across multiple systems to ensure its accuracy, consistency, and compliance with governance standards. Working closely with Data Governance, Business Process Owners, and IT teams, this role plays a key part in maintaining high-quality customer data that supports operational efficiency and reliable business reporting. This role is ideal for professionals with 35 years of experience who bring strong analytical skills and attention to detail, and are looking to grow their expertise in data management and governance.

Key Responsibilities:

• Monitor and review existing customer master data across systems to ensure alignment with defined data standards and business rules.
• Analyze customer data from multiple sources to identify and report on inconsistencies, duplicates, or outdated records.
• Support regular data audits and validation activities as part of ongoing data quality monitoring processes.
• Collaborate with Data Governance and Business Process teams to identify data discrepancies and support remediation actions.
• Contribute to the enforcement of customer data quality standards, policies, and stewardship practices.
• Assist in creating reports and dashboards to track key customer data quality metrics.
• Participate in root cause analysis and data quality investigations.
• Document customer data flows, issue types, and resolution approaches to support transparency and repeatability.
• Coordinate with IT and data teams to ensure customer data remains aligned across platforms (e.g., CRM, ERP, MDM).
• Develop a strong understanding of customer data models, data dependencies, and business usage.

Required Skills and Experience

• Bachelors (Computer Science/Information Technology) 3-5 years of total professional experience, ideally in business analysis, data management, operations, or a related analytical role.
• Strong analytical skills and attention to detail when reviewing and interpreting data.
• Proficiency in Excel and basic SQL for data exploration, validation, and reporting.
• Familiarity with systems that manage customer data, such as CRM (e.g., Salesforce) or ERP (e.g., SAP, Oracle).
• Ability to learn and apply data governance principles and contribute to data quality initiatives.
• Good communication skills and the ability to collaborate across technical and non-technical teams.
• Organized, methodical, and proactive in identifying and resolving data issues.

Preferred Skills:

• Hands-on experience with

  Databricks

  or similar data platforms for data analysis or quality monitoring.
• Basic understanding of data governance or master data management concepts.
• Familiarity with data visualization tools (e.g., Power BI, Tableau) for reporting data quality insights.
• Broad understanding of regulatory or compliance requirements related to customer data (e.g., GDPR, CCPA).
• Exposure to master data management platforms (e.g., SAP MDG, Informatica MDM) is a plus.