Role & responsibilities Job Overview: We are seeking a dynamic and detail-oriented F&B Executive and Commercial Executive to join our team. This position plays a crucial role in managing the food and beverage operations and ensuring compliance with financial and operational standards. The ideal candidate will be responsible for various functions related to billing, cash management, customer satisfaction, and adherence to regulatory norms, while also coordinating with different teams for effective operations. Key Responsibilities: - Billing and Cash Management: - Process billing for food and beverage services accurately and efficiently. - Manage cash transactions and ensure cash handling procedures are followed. - Customer Satisfaction Management: - Conduct regular reviews to gauge customer satisfaction and address complaints effectively. - Implement corrective actions to enhance service quality. - Compliance: - Ensure adherence to FSSAI and other regulatory norms related to food safety and quality. - Attendance Management: - Maintain attendance records for team members and ensure compliance with company policies. - Financial Scrutiny: - Scrutinize bills related to security, PF, ESI, and other operational expenses to ensure accuracy. - Advertising Participation: - Assist in the installation and management of boards and advertisements for promotions and branding. - ERP/Data Entry: - Enter accounts vouchers into the ERP system/software accurately and in a timely manner. - Stock Management: - Conduct monthly physical stock verification and manage inventory effectively. - Control wastage, damage, and dead stock to optimize resources. - Team Coordination and Planning: - Coordinate with various teams to ensure smooth operations and effective inventory planning. - Customer Interaction: - Handle customer queries, public relations, and effectively manage crowd dynamics. - Sales Reporting: - Prepare daily sales reports and analyze data to inform management decisions. - Ticketing System Management: - Understand and manage the ticketing system for events and services offered. Preferred candidate profile - Previous experience in food and beverage operations or commercial management is preferred. - Strong financial acumen and familiarity with billing and cash management. - Excellent communication and interpersonal skills for effective customer handling. - Proficiency in ERP systems or software data entry. - Ability to work in a fast-paced environment and manage multiple tasks effectively. - Knowledge of FSSAI regulations and compliance standards is a plus.
Job Overview: We are seeking a talented and motivated individual to fill the combined role of Marketing Manager for Food & Beverage and Key Accounts Manager. This position will play a critical role in developing and implementing marketing strategies to promote our Food & Beverage products while managing and nurturing key accounts to drive sales and ensure customer satisfaction. Role & responsibilities Marketing Manager - Food & Beverage: - Develop and execute marketing strategies and campaigns for Food & Beverage products to increase brand awareness and market share. - Conduct market research and analyze consumer trends to identify new opportunities and improve existing product lines. - Collaborate with the product development team to create innovative marketing materials, packaging, and promotional content. - Coordinate and participate in trade shows, food festivals, and other promotional events to showcase our products. - Monitor and assess the effectiveness of marketing campaigns and adjust strategies as necessary to maximize results. Key Accounts Manager: - Manage relationships with key accounts to ensure customer satisfaction and loyalty. - Identify and pursue new business opportunities within existing key accounts and seek to expand the partnership. - Develop and maintain a comprehensive understanding of key accounts' needs, preferences, and purchasing behaviors. - Prepare and present proposals, contracts, and presentations tailored to the specific requirements of key accounts. - Work closely with the sales team to ensure seamless service delivery and resolve any issues that arise promptly. Preferred candidate profile - Bachelor's degree in Marketing, Business Administration, or a related field; MBA is a plus. - Proven experience in marketing, sales, or account management, preferably in the Food & Beverage industry. - Strong analytical skills and experience with market research and data analysis. - Excellent communication, negotiation, and interpersonal skills. - Ability to work collaboratively across departments and manage multiple projects simultaneously. - Proficiency in marketing software and tools, CRM systems, and Microsoft Office Suite. This job is required 100% traveling to all our site within India
Job Title: Industrial Relations Specialist Key Responsibilities: 1. Compliance Management: - Monitor and ensure adherence to all relevant labor laws, regulations, and statutory requirements. - Conduct regular audits to assess compliance levels and identify areas for improvement. - Develop and implement strategies to address compliance gaps and mitigate risks. 2. Provident Fund (PF) and Employee State Insurance (ESI) includes Contractors and Workmen. - Administer PF and ESI schemes, including registration, contribution calculation, and timely deposit of contributions. - Liaise with regulatory authorities and ensure compliance with PF, ESI, and related regulations. - Manage audits of PF and ESI and resolve any discrepancies or issues that may arise. 3. Statutory Filings and Reporting: - Prepare and submit all required statutory filings, returns, and reports related to PF, ESI, and other labor laws. - Maintain accurate records and documentation to support compliance efforts and facilitate audits as needed. 4. Labour Law: - Stay updated on changes in labor laws and regulations and ensure company policies and practices align with legal requirements and implement when applicable. 5. Industrial Relations: - Foster positive relations between the company and its employees through effective communication and grievance resolution. - Serve as a point of contact for employee concerns, grievances, and disputes, working towards timely resolution while maintaining fairness and equity. Qualifications: - Bachelor's degree in Law, Human Resources, Industrial Relations, or a related field. - Minimum 10 years of experience in industrial relations, labor law compliance, or a similar role. - Strong knowledge labor laws applicable to the industry. - Excellent communication, negotiation, and interpersonal skills. - Detail-oriented with strong analytical and problem-solving abilities.
Role & responsibilities Restaurant Management (new business) Preferred candidate profile Having qualification in Hotel Management Perks and benefits
Job Overview: We are seeking a dedicated and experienced Food and Beverage Supervisor to join our team. The ideal candidate will be responsible for overseeing the daily operations of the food and beverage department, ensuring high standards of service, quality, and customer satisfaction. This role requires a strong leader with excellent communication skills and a passion for the food and beverage industry. Key Responsibilities: - Supervision and Management: - Oversee the daily operations of the food and beverage department, including dining areas. - Train, supervise, and schedule staff, ensuring that they provide excellent customer service and adhere to company policies. - Customer Service: - Ensure a high level of customer satisfaction by addressing any issues or concerns promptly and professionally. - Monitor and evaluate service quality, providing feedback and guidance to staff as necessary. - Operational Efficiency: - Assist in the development and implementation of operational policies and procedures to enhance efficiency and effectiveness. - Work closely with the kitchen team to ensure timely and accurate food preparation and service. - Financial Management: - Assist in managing the budget for the department, ensuring cost control and adherence to financial goals. - Monitor inventory levels and conduct regular stock checks to minimize waste and manage costs. - Compliance and Safety: - Ensure compliance with health and safety regulations, including food safety and sanitation standards. - Conduct regular inspections of the dining and kitchen areas to ensure cleanliness and adherence to safety protocols. - Promotions and Events: - Collaborate with the marketing team to plan and execute promotional events and campaigns to enhance visibility and sales. - Participate in planning special events, catering services, and menu planning in collaboration with the culinary team. - Reporting: - Prepare reports on food and beverage sales, customer feedback, and operational efficiency for management review. - Analyze sales data and customer preferences to inform future menu and service improvements. Qualifications: - Bachelors degree in Hospitality Management, Food Service Management, or a related field (or equivalent experience). - Proven experience in a supervisory role in the food and beverage industry. - Strong knowledge of food and beverage operations, including service standards and health regulations. - Excellent communication, leadership, and interpersonal skills. - Ability to work in a fast-paced environment and manage multiple priorities effectively. - Proficiency in point-of-sale (POS) systems and Microsoft Office Suite.
Job Overview: We are seeking a skilled ITI Electrician to join our team in maintaining and supporting the electrical systems and equipment of our ropeway operations. The ideal candidate will have a solid understanding of electrical systems, be detail-oriented, and demonstrate a commitment to safety and efficiency. This role is crucial for ensuring the safe and reliable operation of our ropeway services. Key Responsibilities: - Installation and Maintenance: - Install, maintain, and repair electrical systems and equipment associated with ropeway operations, including motors, generators, and control systems. - Conduct routine inspections and preventive maintenance on electrical equipment to ensure optimal performance. - Troubleshooting and Repairs: - Diagnose and troubleshoot electrical faults, responding promptly to any breakdowns or operational issues. - Repair electrical wiring, fixtures, and equipment as necessary, ensuring compliance with safety standards. - Safety Compliance: - Adhere to safety procedures and protocols, ensuring a safe working environment for yourself and your colleagues. - Participate in safety drills and maintain awareness of emergency procedures. - Documentation and Reporting: - Maintain accurate records of maintenance activities, repairs, and inspections performed on electrical systems. - Provide reports on electrical performance and recommend improvements as needed. - Collaboration: - Work closely with the engineering and maintenance teams to address electrical issues and support the overall operations of the ropeway. - Assist in training and mentoring junior staff and apprentices as needed. Qualifications: - ITI certification in Electrical Engineering or related field. - Proven experience as an electrician, preferably in the ropeway, transportation, or related industries. - Good knowledge of electrical systems, safety protocols, and industry regulations. - Strong problem-solving skills and the ability to work independently or as part of a team. - Ability to read and interpret electrical schematics and technical manuals. - Valid electrical license or certification as required by local regulations. Physical Requirements: - Ability to work in various outdoor environments and at height. - Capable of lifting heavy equipment and working in physically demanding conditions.