D365 Product Owner

Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

Product Owner

Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

Job Description

Investec are looking for a Product Owner to join the D365 Digital & Technology team, supporting Investec Bank as we undertake a once-in-a-generation transformation to move to a fully cloud native & SaaS technology stack, entirely built on Azure. As part of this transformation, we are heavily leveraging D365 as the backbone of our business processes.

The D365 Digital & Technology team plays the central role in this transformation, both in shaping the blueprint for the future state and the role of D365 in that vision, and also in delivering broad and deep digitalisation, automation and data-driven insights.

The ideal candidate for this role will have strong product expertise in Microsoft Dynamics allied to a deep understanding of the Banking industry, but we will consider candidates with either a strong Dynamics background or significant Banking knowledge.

This is a key role that defines and delivers D365 product for an entire business value stream. The incumbent will act as product owner across the full business lifecycle from analysis through to business implementation and benefits realisation, working in an exciting, fast-paced, creative and commercial environment.

What you will be doing

• Product owner across the full business lifecycle from analysis through to business implementation and benefits realisation, working in an exciting, fast-paced, creative and commercial environment.
• Building excellent relationships with a broad range of stakeholders, including front line bankers, operations staff and senior leadership
• Business analysis (including, but not limited to, needs / opportunities / requirements analysis, functional specification, use case definition, process mapping, story mapping)
• Facilitating workshops, thinking creatively, challenging assumptions
• Applying your D365 product expertise to rapidly solve business problems and digitalise / automate the business
• Managing and implementing business change including process definition, colleague engagement, data reviews and training
• Technical integration analysis / data mapping
• Continuously developing your knowledge of new functionality in the Microsoft platforms, keeping on top of roadmaps, studying for certifications and being ahead of the curve in regards to what the future holds and how it can benefit our end users

What we are looking for

• A proven ability to develop and manage relationships with all levels of stakeholders from junior up to C-suite
• Full lifecycle experience on CRM programmes within Microsoft Dynamics 365
• Experience of banking across a range of financial products (savings, lending, advisory) and customer segments (individuals, companies)
• Experience of Microsoft Dynamics configuration
• Experience of working within Agile teams
• Ability to work with & produce key analysis artefacts (process maps, functional specifications, data flows, wireframes, user stories)
• Flexible attitude, critical thinking and the ability to leverage technology to solve business problems
• Excellent verbal and written communication skills
• Comfortable running workshops, delivering training and producing training documentation

Non-essential but beneficial skills /attributes

• Dynamics 365 certifications.
• Hands-on D365 low code development e.g. UI, workflows, rules (not essential)
• Experience with JavaScript and Typescript frameworks.
• Basic understanding of and experience with SQL databases (SQL Server preferred).
• An understanding of the broader Microsoft stack and be able to leverage it to create powerful solutions (PowerApps, Power BI, Common Data Services, Azure, Office 365) and working in fast paced Agile environments.

Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.

We want our people to feel empowered to be themselves in an environment that supports them, enabling them to perform in “out of the ordinary” ways. Our culture places belonging and inclusion at its centre and our work environment is integral to this. If you require any adjustments to support you through the recruitment process, as well as supportive and flexible working arrangements to help you succeed with us, please let our recruitment team know.

Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!

As part of our collaborative & agile culture, our working week is 4 days in the office and one day remote.

Investec offers a range of wellbeing benefits to make our people feel healthier, balanced and more fulfilled in their lives inside and outside of work.

Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.

Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!

Recite Me

We commit to ensure that everyone is fairly assessed during our recruitment process. To assist candidates in completing their application form, Recite Me assistive technology is available on our Careers pages. This can be accessed by clicking on the ‘Accessibility Options' link at the top of the page.

The Recite Me tool includes a screen reader, styling and customisation options, a series of reading aids, a translator and more.

If you have any form of disability or neurodivergent need and require further assistance in completing your application, please contact the Careers team at [email protected] who will be happy to assist.