Cyber-Forgerock-Solution Advisor

Cyber

Deloitte Cyber understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful insights to help our clients navigate the ever-changing threat design and technology as we partner with clients to transform finance.

Position Summary

Level: Solution Delivery Advisor

As an experienced Solution Delivery Advisor at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines.

Work you’ll do:

• Deliver ongoing operational support, maintenance, and administration of ForgeRock IAM solutions for multiple clients in a managed services environment.
• Monitor IAM systems, proactively identify issues, and respond to incidents and service requests in alignment with defined SLAs and operational KPIs.
• Perform regular health checks, upgrades, patching, and performance tuning of ForgeRock Identity Management (IDM), Access Management (AM), and Directory Services (DS) platforms, including cloud and containerized deployments.
• Support onboarding of new applications and users, manage access provisioning, and handle lifecycle events within client environments.
• Collaborate closely with client teams and internal stakeholders to resolve technical issues, implement changes, and drive continuous improvement.
• Maintain accurate documentation of operational procedures, incidents, changes, and configurations.
• Participate in shift-based support and on-call rotations as required for 24x7 managed services delivery.
• Contribute to process optimization, automation initiatives, and knowledge sharing within the team.
• Assist in reporting on service delivery metrics, compliance, and risk management activities.
• Support integration and operationalization of ForgeRock Intelligent Access (Adaptive Risk, MFA, contextual authentication), RESTful APIs, and orchestration workflows.
• Administer and maintain ForgeRock Directory Services (DS) for scalable, high-performance identity data storage and replication.
• Manage and support ForgeRock Identity Gateway (IG) for application integration and secure access enablement.

Required:

• 3 to 6 years of experience in the Identity Management domain, with at least 3 years supporting ForgeRock technology-based projects in an operational or managed services capacity.
• Hands-on experience with the administration, monitoring, and troubleshooting of ForgeRock Identity Platform components: Access Management (AM), Identity Management (IDM), Directory Services (DS), and Identity Gateway (IG), including cloud-native and containerized environments.
• Proven ability to implement and support IAM engagements, including requirements gathering, analysis, design, development, testing, deployment, and ongoing application support.
• Experience integrating applications with ForgeRock AM for SSO, adaptive authentication, MFA, OAuth2, OpenID Connect, and social login.
• Proficiency in ForgeRock AM Intelligent Access Trees, contextual risk-based authentication, and orchestration of authentication journeys.
• Experience integrating partners and third-party domains for SSO using standards like SAML, OAuth, and WS-Federation.
• Expertise in integrating ForgeRock IDM with Directory Services (DS),csv,cloud directories, RESTful APIs, and external identity providers.
• Proficient in scripting languages such as Groovy and JavaScript for automation and operational tasks.
• Experience with ForgeRock IDM workflow orchestration, policy enforcement, and automated provisioning/deprovisioning.
• Experience with ForgeRock cloud deployment, container orchestration (Kubernetes, Docker), and DevOps practices for IAM.
• Familiarity with ForgeRock REST APIs for integration, automation, and reporting.
• Understanding of ForgeRock SaaS operational models, including incident response, change management, and compliance in cloud environments
• Ability to architect and support solutions for identity lifecycle management, access request workflows, SSO, federation, and adaptive access management.
• Strong understanding of technologies including LDAP, SSL, RDBMS, and Linux.
• Good working knowledge of web/application servers such as IIS, WebSphere, WebLogic, JBoss, and Apache.
• Experience with ticketing systems, incident management, and operational documentation.
• Advanced documentation and presentation skills; well-versed in software development life cycle and ITIL processes.
• Ability to create, plan, and deliver IAM trainings and drive proof of concepts for emerging IAM technologies.
• Exposure to process frameworks, methodologies, and continuous improvement practices.
• Excellent verbal and written communication skills.

Preferred:

• IAM technology certifications
• PMP, CISSP certification, and exposure to other security domains
• ForgeRock Certified Specialist (AM, IDM, DS, IG)
• ForgeRock Certified Identity Cloud Professional
• Experience with cloud IAM solutions and hybrid identity architectures

Qualification

• B.Tech/M.Tech/MS/MBA