CX Sales Cloud B2B Techno functional Consultant

Job Description

Job Title: CX Sales Cloud B2B Techno Functional Consultant Company Name: Trinamix Job Description: The CX Sales Cloud B2B Techno Functional Consultant at Trinamix will play a crucial role in delivering end-to-end solutions to our clients in the B2B sector. The consultant will be responsible for implementing, configuring, and customizing the CX Sales Cloud platform to meet the business needs of our clients. This position involves collaborating with stakeholders to gather requirements, analyze business processes, and provide recommendations for enhancements. The ideal candidate should have a strong understanding of both business processes and technical aspects of the CX Sales Cloud platform. Key Responsibilities: - Engage with clients to understand their business processes, goals, and challenges related to sales and customer experience. - Configure and customize the CX Sales Cloud platform according to business requirements. - Collaborate with technical teams to ensure effective integration of the sales cloud solutions with existing systems. - Provide training and support to end-users to ensure successful adoption of the CX Sales Cloud. - Conduct system testing and documentation of solutions to maintain high-quality deliverables. - Stay updated on industry trends and best practices related to CX and sales technologies. Skills and Tools Required: - Strong knowledge of CX Sales Cloud B2B functionalities and features. - Experience in requirement gathering, business process analysis, and solution design. - Technical proficiency in Salesforce platform, including Apex, Visualforce, and Lightning components. - Familiarity with integration tools and techniques (API, middleware, etc.). - Excellent communication and interpersonal skills to effectively interact with diverse stakeholders. - Ability to work independently and manage multiple projects simultaneously. - Strong problem-solving skills and attention to detail. - Relevant certifications in Salesforce or related technologies would be beneficial.