CX BA

Role Overview: As a Sales Business Analyst, you play a crucial role in supporting the sales team by analyzing sales data, trends, and metrics to provide insights that enhance sales performance and drive revenue growth. Collaborating with both sales and marketing teams, you will be instrumental in developing strategies and optimizing processes to achieve business objectives effectively. Key Responsibilities: - Analyze sales performance data to identify trends, patterns, and areas for improvement. - Prepare and deliver detailed sales reports and dashboards for management and sales team. - Monitor key performance indicators (KPIs) and provide regular updates on sales progress. - Assist in developing accurate sales forecasts based on historical data and market conditions. - Identify inefficiencies in the sales process and recommend improvements to enhance productivity. - Research and analyze market trends, customer needs, and competitor activities to provide actionable insights. - Work closely with sales team to understand challenges and opportunities in the sales cycle. - Maintain and manage sales reporting tools, dashboards, and CRM systems for accurate data. - Monitor individual and team performance against sales targets and benchmarks. - Provide analytical support and training to the sales team on data usage and sales reporting tools. Qualifications: - Education: Bachelors degree in Business, Marketing, Finance, Economics, or related field. - Experience: 2-4+ years in sales analysis, sales operations, or related field. - Skills: Strong analytical, problem-solving, and critical-thinking skills. Excellent communication skills. Proficiency in sales data analysis and reporting. Familiarity with sales processes and methodologies. Ability to work cross-functionally and collaborate effectively. Additional Details: This role offers an exciting opportunity to influence and drive sales strategies within an organization, contributing directly to the growth and success of the business.,