38 Customers Service Jobs - Page 2

Contact customers to remind them of their overdue payments and ensure timely collection. Monitor accounts to identify outstanding debts. Report on collection activity and accounts receivable status Required Candidate profile Excellent communication in English and Hindi Graduate is a must.

Contact customers to remind them of their overdue payments and ensure timely collection. Monitor accounts to identify outstanding debts. Report on collection activity and accounts receivable status Required Candidate profile Excellent communication in English and Hindi Graduate is a must.

Contact customers to remind them of their overdue payments and ensure timely collection. Monitor accounts to identify outstanding debts. Report on collection activity and accounts receivable status Required Candidate profile Excellent communication in English and Hindi Graduate is a must.

Customer Service Representative for UK Process We are looking for Voice Process - Inbound (International) who has prior experience in international UK voice process. Freshers are also welcome with good communication skills Job Location: Gurgaon 5 Days Work from Office (One side transport) Work Experience 0-36 months Job Description: Customer service through calls. Ensure timely and accurate service delivery at defined productivity levels. Build client and domain knowledge to be able to deliver resolution in the first conversation. Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort. Maintain internal and client level delivery quality on calls, chats and email conversations. Adhere to customer service attendance and accountability policies. Execute issue / query resolution and ensure proper documentation and follow-up. Identify, share and support operational improvements. Relevant Experience Excellent communication skills. Should be flexible to work in rotational shifts. Proficient in computer usage and basic knowledge of MS Office. Defined career roadmap that offers growth opportunities. Performance based incentive program. Investment in talent development and skills enhancement. Work life balance with any 5-day work week. Collaborative environment with best-in-class professionals. Category International customer service Voice Working Conditions Flexibility to work in 24*5 shifts (5 days working) Education Skills Graduate in B.Com, B.A, BCA, BBA, BHM, BSc (except B.Sc IT, Stats, Math Hons. and Eco. Hons.) Full time MBA, BE, and B.Tech graduates should have minimum 6 months of BPO experience B.Tech And MBA Freshers are not Applicable NOTE: Interested candidates can share their profile directly at yatharth.srivastava1@wipro.com with subject line " Application for CSR - UK Voice Process"

Customer Service Representative for UK Process We are looking for Voice Process - Inbound (International) who has prior experience in international UK voice process. Freshers are also welcome with excellent communication skills Job Location: Gurgaon 5 Days Work from Office (One side transport) Work Experience 0-36 months Job Description: Customer service through calls. Ensure timely and accurate service delivery at defined productivity levels. Build client and domain knowledge to be able to deliver resolution in the first conversation. Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort. Maintain internal and client level delivery quality on calls, chats and email conversations. Adhere to customer service attendance and accountability policies. Execute issue / query resolution and ensure proper documentation and follow-up. Identify, share and support operational improvements. Relevant Experience Excellent communication skills. Should be flexible to work in rotational shifts. Proficient in computer usage and basic knowledge of MS Office. Defined career roadmap that offers growth opportunities. Performance based incentive program. Investment in talent development and skills enhancement. Work life balance with any 5-day work week. Collaborative environment with best-in-class professionals. Category International customer service Voice Working Conditions Flexibility to work in 24*5 shifts (5 days working) Education Skills Graduate in B.Com, B.A, BCA, BBA, BHM, BSc (except B.Sc IT, Stats, Math Hons. and Eco. Hons.) Full time MBA, BE, and B.Tech graduates should have minimum 6 months of BPO experience B.Tech And MBA Freshers are not Applicable NOTE: Interested candidates can share their profile directly at yatharth.srivastava1@wipro.com with subject line " Application for CSR - UK Voice Process"

Communicate with US Dental insurance companies to confirm eligibility & coverage details. Verify dental insurance coverage and benefits for patients via phone or online portals. IN OFFICE POSITION FIXED NIGHT SHIFT 5 DAYS WORKING(MON TO FRI) Required Candidate profile MUST HAVE ATLEAST 6 MONTHS EXPERIENCE IN US DENTAL INSURANCE VERIFICATIONS SHOULD BE FLUENT IN ENGLISH SHOULD BE ABLE TO WORK IN NIGH SHIFT DO NOT APPLY IF YOU ARE NOT FLUENT IN ENGLISH.

Job Responsibilities : - Understanding the customer requirement accurately - Helping customer find suitable profiles keeping in mind their requirements. - Delivering quality service to paid members and working closely to maintain a good rapport with them - Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories. - Managing a set portfolio of customers with robust follow up - Converting prospects into Sales (Renewals/Referrals etc.) Required Candidate profile : - Excellent verbal & written communication, fluency in the regional language, proactiveness, listening skills, service orientation, Integrity. - Punctuality & Presentation skills - Emotional quotient, Persuasion Skills - Ability to read/interact to understand the client requirements

Key Responsibilities: 1. MIS Management: Develop, maintain, and analyze Management Information Systems (MIS) to track returnable packaging assets, including crates, pallets, and containers. 2. Asset Tracking: Implement and manage asset tracking systems to monitor the movement of returnable packaging assets across the supply chain. 3. Asset Utilization: Analyze asset utilization patterns to identify opportunities for optimization and cost reduction. 4. Asset Maintenance: Develop and implement maintenance schedules to ensure returnable packaging assets are properly maintained and repaired. 5. Cost Management: Monitor and control costs associated with returnable packaging assets, including procurement, maintenance, and replacement. 6. Supplier Management: Collaborate with suppliers to ensure timely delivery of returnable packaging assets and negotiate contracts to achieve cost savings. 7. Process Improvement: Continuously review and improve asset management processes to ensure alignment with business objectives. 8. Stakeholder Management: Communicate with internal stakeholders, including operations, logistics, and procurement teams, to ensure effective asset management.

Responsibilities:- To up sell MF products to Retail/HNI Clients as per the assigned database, generation of fresh leads through reference to shore up the clientele. Achieving the business targets assigned in terms of up selling Mutual Fund Products, enhancing and upgrading the Client Net worth relationships. Profiling customers and provide financial products to meet customer needs Ensuring the highest levels of service to the client /HNI customers Providing Investment planning and advice One point contact for the assigned customer Acquisition & Servicing of HNI/UHNI customers. Preference to NISM Certified candidates with experience in managing Retail/HNI Clients, with in depth knowledge of Mutual Funds.

Job Responsibilities : - Understanding the customer requirement accurately - Helping customer find suitable profiles keeping in mind their requirements. - Delivering quality service to paid members and working closely to maintain a good rapport with them - Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories. - Managing a set portfolio of customers with robust follow up - Converting prospects into Sales (Renewals/Referrals etc.) Required Candidate profile : - Excellent verbal & written communication, fluency in the regional language, proactiveness, listening skills, service orientation, Integrity. - Punctuality & Presentation skills - Emotional quotient, Persuasion Skills - Ability to read/interact to understand the client requirements

VOC: Voice of Customer Must skill : Medallia, OR Quantum Metrics, OR Verint, along with user story EXP: 2 to 6years Loc : Chennai or Hyderabad Candidate needs to have: Bachelors degree or three or more years of work experience. Two or more years of relevant work experience. Experience working in improving customer experience. Experience working in the Voice of customer program. Ability to access information (complex and somewhat technical) and present ideas simply and effectively to various stakeholders and customers Hands on experience working in Medallia, Quantum Metrics, VertInt The ability to advocate on behalf of the customer. Excellent interpersonal communication, presentation, and writing skills, conflict management, negotiation, decision making, organizational and problem solving. Ability to work independently and prioritize work assignments, based on changing business needs. Self-motivated with the ability to work independently in a fast paced and rapidly evolving environment and make strong, sound decisions with minimal supervision Results-oriented, strong sense of urgency, proactive and flexible Even better if candidate has one or more of the following: A degree in Computer Science or a similar discipline. Two or more years of experience as a Business Analyst or Associate Product Owner in a technical environment creating superior user experiences for Mobile and Web-based products. Experience writing user stories and documenting requirements. Ability to manage feedback from multiple stakeholders and drive to consensus Experience with Agile/Lean methodologies. Excellent project Management skills Thanks Yakesh Kanna yakesh.kanna@incedoinc.com

To call US insurance companies on behalf of the Doctor/Physician. To check patient's eligibility & Benefits. To work on claim denials and take necessary actions for resolutiom. TRAINING WILL BE GIVEN FIXED NIGHT SHIFT 5 DAYS WORKING(MON TO FRI) Required Candidate profile SHOULD BE FLUENT IN ENGLISH SHOULD BE ABLE TO WORK IN NIGH SHIFHT MUST BE COMPUTER SAVVY DO NOT APPLY IF YOU ARE NOT FLUENT IN ENGLISH AND ARE NOT IN CHANDIGARH, MOHALI OR IN NEARBY LOCATION.

Teleperformance is hiring for young talents/ Immediate joining- Ecommerce Process Requirements: Fresher can apply. Should have 1 Year of experience in voice process. Both Under Graduates/Graduate and Post Graduates can apply. Should have excellent communication skills. Should be Fluent in both English and Hindi/Tamil/Malayalam/Telugu/Kannada. Job Details: Experience-21 KTH 26 CTC Work From Office Walk IN Immediate joiners preferable Day Shifts 6 days working, 1 day rotational off Work Location: Marathahalli, Bangalore. If Interested please send your resume through WhatsApp or call Sushanth C- 8072409038 Bring copy of resume mention Sushanth