Customer support voice

0 years

0 Lacs

Posted:1 month ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Handle inbound and outbound international customer calls
  • Resolve queries and complaints with clarity and professionalism
  • Provide accurate information and ensure customer satisfaction
  • Document interactions and follow up where necessary
  • Meet quality standards and performance metrics

Required Skills & Qualifications:

  • Strong command over spoken English
  • Excellent communication and interpersonal skills
  • Willingness to work in rotational/night shifts
  • Freshers are welcome; prior BPO/voice process experience is a plus
  • Basic computer knowledge and typing skills

Perks & Benefits:

  • Attractive salary with performance incentives
  • Pickup and drop facility available for all shifts
  • Paid training and career advancement opportunities
  • Friendly and supportive work culture

Job Types: Full-time, Permanent, Fresher

Pay: ₹19,000.00 - ₹350,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Night shift
  • Rotational shift
  • UK shift
  • US shift

Supplemental Pay:

  • Performance bonus

Work Location: In person

Speak with the employer
+91 8433770464

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