Customer support verification

*Customer Support Team Leader Job Description:* A Customer Support Team Leader oversees a team of customer support representatives, ensuring excellent customer service and resolving complex issues. Key responsibilities include: *Key Responsibilities:* 1. Leading and managing a team of customer support representatives 2. Providing coaching, training, and feedback to team members 3. Ensuring customer satisfaction and loyalty 4. Resolving complex customer issues and complaints 5. Monitoring team performance and metrics (e.g., response time, resolution rate) 6. Implementing process improvements and best practices 7. Collaborating with other departments (e.g., sales, product) *Required Skills:* 1. Leadership and team management 2. Excellent communication and interpersonal skills 3. Customer service and relationship management 4. Problem-solving and conflict resolution 5. Analytical and reporting skills 6. Ability to work in a fast-paced environment

Job Types: Full-time, Fresher

Pay: ₹18,073.81 - ₹23,163.85 per month

Work Location: In person