Customer Support Specialist- Tamil language

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Key Responsibilities

• Handle inbound calls related to banking queries and customer support

• Engage in active listening, clarify details, and provide accurate resolutions

• Handle customer escalations politely and ensure customer satisfaction

• Understand banking product details and give relevant information to callers

• Maintain shift adherence and follow all process guidelines

• Document call information accurately and follow quality standards

Required Skills & Qualifications

10+2 / Graduation – Eligible

• Freshers or experienced candidates in Telecalling/Customer Support

• Excellent communication skills

• Language Requirement (Any one combination):

• English + Tamil
• English + Kannada
• English + Malayalam
• • Should clear

  VETI 4 – Versant Assessment

Apply on Varalakshmi.Y@livecjobs.com

7995831110