Customer Support Specialist- Tamil language

As a Customer Support Associate for Domestic Inbound Voice in the Banking Process, your role will involve handling inbound calls related to banking queries and providing customer support. Your responsibilities will include engaging in active listening, clarifying details, and offering accurate resolutions to customers. You will be expected to handle customer escalations politely and ensure customer satisfaction by understanding banking product details and providing relevant information to callers. It will be essential to maintain shift adherence, follow all process guidelines, document call information accurately, and adhere to quality standards. To excel in this role, you should possess the following qualifications and skills: - 10+2 / Graduation Eligible - Freshers or experienced candidates in Telecalling/Customer Support - Excellent communication skills - Language Requirement (Any one combination): English + Tamil, English + Kannada, English + Malayalam - Should clear VETI 4 Versant Assessment If you are interested in this opportunity, please apply by sending your resume to Varalakshmi.Y@livecjobs.com or contact 7995831110 for further details.,