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Pranav Doors & Windows Pvt. Ltd - Dehradun, Delhi
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Customer Support Representative

Customer Support Representative

Pranav Doors & Windows Pvt. Ltd - Dehradun, Delhi

0 years

1 - 3 Lacs

mohali punjab

Posted:1 month ago| Platform: SimplyHired logo

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Skills Required

customer service english master's degree bachelor's degree business administration in-person mba communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Pranav Doors and Windows Pvt. Ltd. Is hiring for Customer Support Executive

Experience: 0-3 years

Salary: 15-25k ( Based upon Skills)

Location: Mohali

Female Candidates required with fluent communication skills

Job Requirements:

Handle customer inquiries via email, phone, chat, and social media channels.
Maintain CRM database and update customer interactions accurately.
Collaborate with the marketing team to resolve customer issues.
Collect and analyze customer feedback to suggest improvements in marketing strategies.
Generate regular reports on customer queries and campaign-related concerns.

Requirements and skills:

Graduation ( B.com/ BBA) + MBA ( Marketing Preferred)
Strong communication and interpersonal skills.
Ability to manage multiple projects simultaneously and prioritize tasks effectively.

Interested candidates can contact on 9875910742 or at [email protected]

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Health insurance
Leave encashment
Provident Fund

Experience:

Customer support: 1 year (Required)

Language:

English (Required)

Work Location: In person

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