0 years
2 - 3 Lacs
Posted:2 months ago|
Platform:
On-site
Full Time
Handling Customer Inquiries: Answering questions about products, services, and company policies. Problem Resolution: Addressing and resolving customer complaints, technical issues, and other concerns. Communication: Communicating effectively with customers through various channels (phone, email, chat). Record Keeping: Maintaining accurate records of customer interactions and issues. Product Knowledge: Possessing a strong understanding of the company's products and services. Collaboration: Collaborating with other departments to resolve complex issues. Customer Satisfaction: Striving to ensure customer satisfaction and build positive relationships. Upselling/Cross-selling: Identifying opportunities to upsell or cross-sell products and services.
Job Types: Full-time, Fresher
Pay: ₹22,000.00 - ₹25,000.00 per month
Language:
Work Location: In person
Gatita technology pvt ltd
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