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Customer Support Representative (BPO)

0 years

2 - 5 Lacs

Pune Maharashtra India

Posted:3 days ago| Platform: Linkedin logo

Apply

Skills Required

support resolve transactions communication typing service

Work Mode

On-site

Job Type

Full Time

Job Description

📌 Job Title:

Customer Support Representative – BPO

📍 Location:

Mumbai & Pune

🎓 Education:

Graduation Mandatory

💼 Job Responsibilities

  • Handle inbound and outbound customer calls professionally and efficiently.
  • Resolve customer queries, complaints, and requests within defined timelines.
  • Maintain accurate records of customer interactions and transactions.
  • Provide information about products and services to customers.
  • Escalate unresolved issues to the relevant department for further assistance.

✅ Requirements

  • Graduate in any discipline (Mandatory).
  • Excellent verbal and written communication skills in English and Hindi.
  • Basic computer knowledge and typing skills.
  • Ability to work in rotational shifts (including night shifts).
  • Strong problem-solving and customer service skills.

✨ Benefits

  • Competitive salary package.
  • Incentives based on performance.
  • Opportunity to work with a leading BPO organization.

🕒 Work Mode:

Work from Office (Mumbai & Pune)Share your cv on https://wa.me/9178177879577Skills: bpo,mumbai,customer,pune

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