Customer Support - Night Shift

1 - 5 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You are invited to join as a Customer Support Executive for the Travel Process. Your primary responsibility will be to handle post-sale queries from customers regarding flight bookings and travel services. Your role will involve: - Handling customer calls and efficiently resolving post-booking queries. - Providing support for cancellations, modifications, and general travel assistance. - Ensuring customer satisfaction through effective communication and problem-solving. To excel in this role, you should meet the following requirements: - Possess a minimum of 6 months to 2 years of experience in a travel or customer support process. - Have excellent English communication skills, both spoken and written. - Be comfortable working in night shifts. - Demonstrate a customer-focused approach and possess good interpersonal skills. In addition to the exciting role, you can enjoy the following perks and benefits: - Attractive salary package ranging from 20,000 to 30,000 per month. - Cab facility available for night shifts. - Opportunity for professional growth in a dynamic and supportive environment. The company provides food and paid time off as additional benefits. Fluency in English is required for this position, and the work location is in Gurugram, Haryana. Night shift availability is a requirement for this full-time, permanent position. If you are looking to work in a customer-centric role within the travel industry, this opportunity in Gurugram awaits you! You are invited to join as a Customer Support Executive for the Travel Process. Your primary responsibility will be to handle post-sale queries from customers regarding flight bookings and travel services. Your role will involve: - Handling customer calls and efficiently resolving post-booking queries. - Providing support for cancellations, modifications, and general travel assistance. - Ensuring customer satisfaction through effective communication and problem-solving. To excel in this role, you should meet the following requirements: - Possess a minimum of 6 months to 2 years of experience in a travel or customer support process. - Have excellent English communication skills, both spoken and written. - Be comfortable working in night shifts. - Demonstrate a customer-focused approach and possess good interpersonal skills. In addition to the exciting role, you can enjoy the following perks and benefits: - Attractive salary package ranging from 20,000 to 30,000 per month. - Cab facility available for night shifts. - Opportunity for professional growth in a dynamic and supportive environment. The company provides food and paid time off as additional benefits. Fluency in English is required for this position, and the work location is in Gurugram, Haryana. Night shift availability is a requirement for this full-time, permanent position. If you are looking to work in a customer-centric role within the travel industry, this opportunity in Gurugram awaits you!

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