Customer support manager( Consultant)

0 years

0 Lacs

Posted:2 weeks ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Company Description

Welcome to AI CERTs™, the apex of excellence in AI & Blockchain certifications. Our commitment is to fostering lifelong learning for professionals in this digital era. With a vision to empower one billion global learners in AI & Blockchain, we set unparalleled benchmarks in certification quality and relevance. AI CERTs offers a wide range of tailored programs for professionals in various fields, trusted by Fortune 1000 companies, government entities, and academic institutions.

Role Description

This is a Contract remote role for a Customer Support Manager (Consultant) at AI CERTs™. The role involves tasks such as ensuring customer satisfaction, providing customer support, utilizing analytical skills to enhance service delivery, offering technical support, and managing overall customer service operations.

Qualifications

  • Customer Satisfaction and Customer Support skills
  • Strong Analytical Skills
  • Experience in Customer Service and Technical Support
  • Excellent communication and interpersonal skills
  • Ability to work independently and remotely
  • Knowledge of AI & Blockchain technologies is a plus
  • Bachelor’s degree in Business Administration or related field
  • salary: 35k

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