Customer Support International Voice Process

As a Customer Support Executive in the International Voice Process at Infosys BPM in Bangalore, you will be an integral part of the team that serves as a trusted partner to international clients in the financial services space. You will handle international customer queries in a professional manner, providing assistance with investment account-related concerns, product support, and transactions. Working with high-value clients in Investment Banking and Wealth Management, you will record, escalate, and resolve issues using CRM/ticketing tools in a 24x7 high-performance environment. We are looking for immediate joiners or candidates with short notice periods who have prior experience in voice-based customer service, especially in the BFSI domain. A good understanding of investment-related terminology and client servicing etiquette is preferred. Fluent English communication skills following international standards are essential, along with knowledge or interest in Investment Banking, Portfolio & Wealth Management. A minimum of 1-4 years of voice process/customer support experience is preferred, with a strong problem-solving and customer-first mindset. Flexibility for night shifts and willingness to work from the office are required. Joining Infosys BPM offers you the opportunity to work with global financial clients, a global leader in BPM services, and learn from the best in FinTech customer support. You will receive a competitive salary, incentives, and shift allowances, along with career development and learning opportunities. Immediate joiners will have a fast-track hiring process. To apply, please send your updated resume to pc.sriram@infosys.com with the subject line "Application for International Voice Investment Support." Include your full name, email ID, mobile number, graduation details, date of birth, total work experience, relevant experience in customer support, current/previous company, current CTC, expected CTC, notice period, current location, and confirmation of comfort with night shifts. Join us at Infosys BPM and be a part of a team that is redefining customer excellence in the financial world. Your career in global finance starts here! Warm Regards, Talent Acquisition Team Infosys BPM Ltd. Human Resources | INFY HR www.infosysbpm.com Bangalore | Global Locations Transforming Talent | Empowering Careers,