Customer Support Intern

About the job

Are you a proactive and detail-oriented individual with a passion for customer service and support? Cellecor is seeking a Customer Service/Customer Support intern to join our dynamic team. In this role, you will have the opportunity to work closely with our customers, assisting with their inquiries and providing top-notch service.
Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assist customers with order processing, tracking, and returns.
• Troubleshoot and resolve customer issues and escalations.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with cross-functional teams to ensure customer satisfaction.
• Utilize MS-Excel and MS-Office to analyze customer data and trends.
• Continuously improve customer service processes and procedures to enhance the overall customer experience.

If you have a strong understanding of E-commerce, proficiency in MS-Excel, excellent spoken English skills, and a desire to excel in customer service, we want to hear from you! Join us at Cellecor and kickstart your career in a fast-paced and exciting industry. Apply now and be part of our innovative team!
About Company:

Cellecor was created by our tech-loving futuristic entrepreneur with the goal of elevating and redefining how we interact with consumer electronics gadgets. As a business, we comprehend the need of the customer for ideal items that not only last but also go with every attitude, look, and vibe. Our engineers and designers collaborate flawlessly to produce products with unbelievable usefulness, unmatched comfort, and amazing sound quality. In addition to smart TVs, speakers, neckbands, TWS, soundbars, smart watches, and other items, we also provide a broad variety of audio and wearable devices.

Job Type: Internship
Contract length: 6 months

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Paid sick time

Work Location: In person