Customer Support Fresher Job

About the job: Key responsibilities: 1. Respond promptly to customer queries via email, chat, or phone 2. Assist customers by providing accurate information about products or services 3. Maintain customer records and update necessary data in spreadsheets or CRM tools 4. Resolve customer issues or escalate them to the appropriate department when needed 5. Perform accurate data entry and maintain organized documentation 6. Follow up with customers to ensure their issues are resolved 7. Collaborate with team members to improve customer support processes 8. Ensure a positive customer experience through professionalism and empathy Who can apply: Only those candidates can apply who: Salary: ₹ 2,00,000 /year Experience: 0 year(s) Deadline: 2025-06-06 23:59:59 Other perks: Informal dress code, 5 days a week Skills required: Attention to Detail, Typing, Multitasking, MS-Excel, Data entry, Effective Communication and Customer Support About Company: We are a leading cloud and digital technology services company, partnering with our customers to harness cutting-edge technology for improved business operations. As a new-age digital company, our core capabilities lie in developing cloud applications, DevOps, mobility, integration, and professional services. Our adept team excels at understanding challenges, crafting digital solutions, and creating use cases to address them, making us a preferred technology outsourcing partner for businesses seeking innovation and efficiency.