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Customer Support Executive

Customer Support Executive

Worklynk

0 - 4 years

0 Lacs

karnataka

Posted:2 days ago| Platform: Shine logo

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Skills Required

english hindi kannada tamil communication problemsolving

Work Mode

On-site

Job Type

Full Time

Job Description

The position is based in Nelamangala, Bengaluru Urban with a salary range of 1.80 LPA to 4.20 LPA (based on experience and skills). The ideal candidate should be proficient in English, Hindi, Kannada, and Tamil. As a Customer Support Executive, you will play a vital role in addressing customer queries and issues. Your proactive and polite approach, along with a passion for problem-solving, will be key in resolving customer concerns effectively. Strong communication skills will be essential as you interact with customers via phone, email, or chat. Key Responsibilities: - Respond promptly and professionally to customer queries through various communication channels - Assist customers with product-related inquiries and concerns - Process orders, returns, and cancellations following company policies - Maintain accurate records of customer interactions and feedback - Collaborate with internal teams to ensure timely resolution of customer issues What We're Looking For: - Excellent communication skills and a knack for problem-solving - Previous experience in customer service is preferred but not mandatory - Ability to remain calm and composed under pressure - Strong attention to detail and a customer-first mindset If you possess these qualities and enjoy helping people, this role could be a great fit for you.,

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Customer Support Executive