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Customer Support Executive/ Tech

0 - 31 years

1 - 2 Lacs

avanti vihar colony raipur region

Posted:1 month ago| Platform: Apna logo

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Skills Required

support onboarding report reports

Work Mode

On-site

Job Type

Full Time

Job Description

Handle incoming calls and address customer queries. Highlight technical issues to the technical team and follow up on resolutions. Forward demo requests to the onboarding team. Manage sales calls: handle unassigned calls and forward assigned ones. Report technical issues via WhatsApp and Linear, ensuring timely follow-ups with both the technical team and users. Create weekly progress reports on issue resolutions every Saturday.

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