Customer Support Executive

Rapsys Tech Solutions

1 - 6 years

10 - 15 Lacs

bengaluru

Posted:20 hours ago| Platform:

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Skills Required

customer satisfaction analytical customer support executive customer support ms office crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Handle customer inquiries via phone, email, and chat Resolve customer issues and complaints promptly Maintain accurate records of customer interactions Collaborate with internal teams to ensure customer satisfaction Follow up on customer cases to ensure resolution Provide product information and guidance to customers

What We re Looking For:

1+ years of experience in customer support or related field Excellent verbal and written communication skills Strong problem-solving and analytical abilities Patience and empathy when dealing with customers Proficiency in MS Office and CRM software Ability to work in a fast-paced environment

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Customer Support Executive