Customer Support Executive

Dear Folks ,

We are looking for a Customer Support Executive in West Delhi . Interested candidates can drop their resume on aarti@maxholidays.com .

Experience - 0 to 2 years

Salary - For Freshers/Intern - 5k

For experinced ones - Upto 30k

Company Description

Max Holidays is one of India’s leading travel companies, established in 2004 by Mr. Vishal Gogia, a seasoned travel professional with over 20 years of expertise. The company specializes in organizing personalized travel experiences for individuals, families, business groups, VIPs, and tourist charters. With a focus on offering comprehensive travel solutions, Max Holidays is renowned for its exceptional service in handling leisure, business, and incentive travel needs. Headquartered in India, the company is dedicated to providing outstanding customer experiences across a wide range of tourism services.

Role Description

This is a full-time, on-site role for a Customer Support Executive, based in New Delhi. The primary responsibility of the Customer Support Executive is to assist customers by addressing inquiries, resolving issues, and providing online support. Daily tasks include managing customer interactions via various communication channels, ensuring customer satisfaction, offering technical support, and maintaining a high standard of service to uphold the company's reputation.

Qualifications

• Strong skills in Customer Support, Customer Service, and Customer Satisfaction
• Proficiency in handling Online Support and providing exceptional Technical Support
• Excellent communication and interpersonal abilities
• Problem-solving capabilities and attention to detail
• Ability to work in a fast-paced environment and adapt to customer needs
• Bachelor's degree in a relevant field is preferred
• Previous experience in customer service or a related field is a plus
• Prefferable industry - Fashion/Textile/Apparel