Customer Support Executive - Insurance Process

As a Customer Service Representative at our company located in Vashi, Navi Mumbai, you will be responsible for managing client queries through various channels such as calls, emails, and chats. Your role will involve building and nurturing strong relationships with clients, as well as collaborating with internal teams to guarantee client satisfaction. Additionally, you will be expected to work in rotational shifts to provide exceptional customer service. Key Responsibilities: - Manage client queries through calls, emails, and chats. - Establish and maintain strong client relationships. - Coordinate with internal departments to ensure client needs are met. - Provide excellent customer service while working in rotational shifts. Qualifications Required: - Graduation in any field with relevant work experience. - Excellent communication and interpersonal skills. - Ability to work comfortably in rotational shifts. - Customer-focused mindset with problem-solving abilities. In addition to the challenging and rewarding role outlined above, we offer a competitive salary with incentives, a 5-day work week with rotational offs, and ample opportunities for growth and learning within our organization.,