Customer Support Executive (Entry Level/Freshers)

Company:

Location:

Shift Time:

Compensation:

About the Role

Customer Support Executives

In this role, you will assist users through text-based interactions, ensuring prompt, accurate, and professional responses. The position involves providing information, resolving queries, and maintaining a positive customer experience in every interaction.

Key Responsibilities

• Respond to customer queries promptly and accurately.
• Provide assistance with account support, basic troubleshooting, and general inquiries.
• Maintain a professional and friendly communication tone at all times.
• Document interactions and ensure proper follow-up on open issues.
• Adhere to company policies, performance metrics, and quality standards.

Requirements

• Proficiency in

  Hindi

  (written).
• Excellent communication and problem-solving skills.
• Ability to manage multiple chats and prioritize effectively.
• Reliable internet connection and a working device.
• Willingness to work the

  1 PM – 11 PM

  shift.
• Prior experience in customer service or chat-based roles is preferred.

What We Offer

• Competitive fixed salary with additional performance incentives.
• Remote work flexibility.
• Continuous training and professional growth opportunities.
• Recognition and rewards for high performance.

How to Apply

souvik.saha@flicktv.in