Customer Support Executive

Elegant Vision

0 - 4 years

0 Lacs

rajkot gujarat

Posted:1 week ago| Platform: Shine logo

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Skills Required

customer support typing chatbased queries written english skills computer knowledge webbased tools

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Support Executive, your role will involve providing excellent customer support through chat-based queries. You will be responsible for responding promptly and professionally to customer inquiries, resolving concerns, and ensuring a high level of customer satisfaction. Keeping records of interactions, collaborating with team members to address complex issues, and continuously enhancing product knowledge will be essential for success in this position. Key Responsibilities: - Provide excellent customer support through chat-based queries - Respond promptly and professionally to customer inquiries - Resolve customer concerns to ensure satisfaction - Maintain records of interactions - Collaborate with team members to address complex issues - Continuously enhance product knowledge to better assist customers Qualifications Required: - Hold a minimum graduate degree in any discipline - Possess fluent written English skills - Have basic computer knowledge, including typing and using web-based tools This full-time, permanent position offers benefits such as paid time off. The work schedule is during the day, and the job location is in person. If you are passionate about helping others, fluent in English, and have basic computer skills, we encourage you to apply for this exciting opportunity to join our team as a Customer Support Executive.,

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Customer Support Executive