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Customer Support Executive

0 years

1 Lacs

Posted:20 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary: We are seeking a motivated and articulate Telecaller to join our team. The ideal candidate will be responsible for initiating outbound calls to potential customers, handling inbound inquiries, and maintaining strong customer relationships. This role requires excellent communication skills, a persuasive attitude, and a customer-centric approach. Key Responsibilities: Make outbound calls to prospective clients to promote products/services. Handle inbound calls and resolve customer queries efficiently. Maintain and update customer databases with accurate information. Follow up on leads and convert them into sales or appointments. Provide detailed information about products/services and address objections. Record customer feedback and escalate issues to the appropriate department. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Day shift Work Location: In person

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