1 - 3 years
2 - 3 Lacs
Posted:2 weeks ago|
Platform:
On-site
Full Time
Job Title: Customer Support Executive
Location: Arena towers, NSL Building, Uppal Hyderabad-500039
About Us
Crowdnetic Technologies Private Limited is an unlisted private company incorporated on 18 January 2016. It is classified as a private subsidiary of FinMkt.Inc., New York and is in Hyderabad, Telangana.
Job description
Deliver efficient, effective, professional and courteous service to intermediaries and customers.
Address all customer and agent requests and queries within established timeframes and service levels.Take follow up action in respect of customer queries, requests and complaints and ensure effective closure.Be proactive towards service level timelines and quality metrics as defined in the delivery model.Analysing problems & Providing Solutions via Chat Support.Candidate should be ready for rotational shifts and offs.Candidate should be responsible and dependable.Should be team member in his/her existing profile.Should have Analytical skills.Should have decent written skills with good communication in English
Looking for only Male candidates who can travel by own transport
Culture
Fast-paced, intellectually stimulating, steep learning, and growth Close-knit, hardworking, supportive colleagues Challenging work
Perks and Benefits
· Work-life balance
· Health & accidental insurance
· Employee Provident Fund
· Open door policy with the leadership team. Co-founders are just a call away
Job Types: Full-time, Permanent
Experience: 1- 3 years
Salary: 2.40/LPA- 3.50/LPA (Neg) basing on communication and experience
Age: up to 35 years.
Education: Any Graduate/ Any Postgraduate
Role:Customer Success, Chat support ,Service & Operations - Other
Industry Type: IT & Financial services
Functional Area: Customer Success, chat support , Service & Operations
Working days5 days a week (Saturday & Sunday are included as working days)
Work Hours: 8 hrs
Week off’s: 2 days as per Roster
Job Types: Full-time, Permanent
Pay: ₹22,000.00 - ₹30,000.00 per month
Benefits:
Experience:
Work Location: In person
Crowdnetic Technologies Private Limited
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