Customer Support Executive (CSE)

0 years

1 - 2 Lacs

Posted:1 month ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

  • Respond to customer queries through email and live chat in a professional manner.
  • Resolve customer issues related to products, services, and policies.
  • Maintain accurate records of customer interactions and issues.
  • Escalate unresolved issues to relevant teams or higher authorities.
  • Follow up with customers to ensure satisfaction and resolve any further issues.
  • Ensure compliance with company policies and guidelines in all interactions.
  • Banking

Job Types: Full-time, Fresher

Pay: ₹14,000.00 - ₹20,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Day shift

Work Location: In person

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