We seek highly motivated and customer-oriented Male candidates to join our team as Customer Support Executives. In this role, you will be responsible for providing exceptional customer support to our clients through various communication channels such as phone, email, and chat. You will be expected to work in rotational shifts and assist customers with their queries and concerns related to our products and services. We welcome freshers to apply and will be prioritizing immediate hires. Responsibilities: Provide prompt and efficient customer support via phone, email, and chat. Understand and address customer concerns in a professional and courteous manner. Troubleshoot technical issues and provide appropriate solutions to customers. Document customer interactions and ensure accurate and complete record-keeping. Collaborate with other departments to resolve complex customer issues. Meet and exceed customer satisfaction goals and metrics. Maintain a positive and proactive attitude towards resolving customer issues. Stay updated with company products, services, and policies to provide accurate information to customers. Requirements: Excellent communication skills, both verbal and written. Strong problem-solving skills and attention to detail. Ability to work in a fast-paced environment and multitask effectively. Flexibility to work in rotational shifts, including nights and weekends. Familiarity with customer support software and tools. Freshers are welcome to apply. Immediate hires preferred. Education and Experience: A Bachelor's degree in any discipline is preferred. Previous experience in a customer support role is a plus but not required. Training will be provided to freshers. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Rotational shift Supplemental Pay: Overtime pay Shift allowance Education: Bachelor's (Preferred) Experience: total work: 1 year (Required) Customer service: 1 year (Required) Language: Hindi (Preferred) English (Required)
We are looking for highly motivated and customer-oriented candidates to join our team as Customer Support Executives. In this role, you will be responsible for providing exceptional customer support through phone, email, and chat channels. You will need to work in rotational shifts to assist customers with their queries and concerns regarding our products and services. Freshers are welcome to apply as we are prioritizing immediate hires. Your responsibilities will include providing prompt and efficient customer support, addressing customer concerns professionally, troubleshooting technical issues, documenting customer interactions accurately, collaborating with other departments to resolve complex issues, meeting customer satisfaction goals, and staying updated on company products, services, and policies. To succeed in this role, you should have excellent verbal and written communication skills, strong problem-solving abilities, attention to detail, and the ability to work effectively in a fast-paced environment. Flexibility to work in rotational shifts, including nights and weekends, and familiarity with customer support software and tools are also required. Previous experience in customer support is a plus, but not mandatory as training will be provided to freshers. This is a full-time position with benefits such as paid sick time, paid time off, and Provident Fund. The work schedule involves rotational shifts with a shift allowance. A Bachelor's degree in any discipline is preferred, and fluency in English is required while knowledge of Hindi is preferred. The application deadline is 30/04/2025, and the expected start date is the same. If you meet the above requirements and are passionate about delivering exceptional customer support, we encourage you to apply for this position and be a part of our team.,
We seek highly motivated and customer-oriented candidates to join our team as Customer Support Executives. In this role, you will be responsible for providing exceptional customer support to our clients through various communication channels such as phone, email, and chat. You will be expected to work in rotational shifts and assist customers with their queries and concerns related to our products and services. We welcome freshers to apply and will be prioritizing immediate hires. Responsibilities: Provide prompt and efficient customer support via phone, email, and chat. Understand and address customer concerns in a professional and courteous manner. Troubleshoot technical issues and provide appropriate solutions to customers. Document customer interactions and ensure accurate and complete record-keeping. Collaborate with other departments to resolve complex customer issues. Meet and exceed customer satisfaction goals and metrics. Maintain a positive and proactive attitude towards resolving customer issues. Stay updated with company products, services, and policies to provide accurate information to customers. Requirements: Excellent communication skills, both verbal and written. Strong problem-solving skills and attention to detail. Ability to work in a fast-paced environment and multitask effectively. Flexibility to work in rotational shifts, including nights and weekends. Familiarity with customer support software and tools. Freshers are welcome to apply. Immediate hires preferred. Education and Experience: A Bachelor's degree in any discipline is preferred. Previous experience in a customer support role is a plus but not required. Training will be provided to freshers. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Education: Bachelor's (Preferred) Experience: total work: 1 year (Required) Customer service: 1 year (Required) Language: Hindi (Preferred) English (Required) Work Location: In person
What You’ll Do Test web and mobile applications (Android/iOS) for functionality, usability, and performance. Write and execute test cases, test plans, and regression tests. Perform both manual and automation testing (where applicable). Identify, log, and track bugs using JIRA. Collaborate with developers, business analysts, and support teams to reproduce and resolve issues. Ensure releases are stable, bug-free, and meet acceptance criteria. Test third-party integrations (payment gateways, aggregators, POS systems, APIs). Contribute to improving QA processes and automation coverage. What We’re Looking For Experience: 2–4 years in QA / Software Testing. Strong understanding of SDLC, STLC, and defect life cycle. Hands-on experience in manual testing of web and mobile apps. Familiarity with API testing tools (Postman, Swagger, etc.). Knowledge of writing SQL queries for database validation. Exposure to automation testing frameworks (Selenium, Appium, Cypress, or similar) is a plus. Strong analytical and problem-solving skills. Good communication skills to clearly report issues and collaborate with cross-functional teams. Bonus Points For Experience testing high-traffic consumer apps (food delivery, e-commerce, or SaaS). Basic knowledge of CI/CD tools (Jenkins, GitHub Actions, etc.). Experience with performance testing (JMeter, Locust, etc.). Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹450,000.00 per year Benefits: Paid sick time Paid time off Provident Fund Work Location: In person
What You’ll Do Design intuitive web and mobile interfaces that balance functionality and simplicity. Collaborate with product and dev teams to translate ideas into wireframes, prototypes, and final designs. Maintain and evolve our design system and component library. Conduct usability testing and refine designs based on feedback. Work closely with frontend developers to ensure accurate design implementation. Create consistent experiences across multiple user roles — restaurants, riders, and customers. What We’re Looking For Experience: 2–4 years in UI/UX design for web or mobile products. Strong command of Figma (auto layout, prototyping, design systems, components). Good understanding of UX principles, information architecture, and visual hierarchy. Experience working with product & engineering teams in fast-paced environments. Ability to clearly explain design decisions and present ideas. A portfolio of real work (live products or prototypes) is mandatory Bonus Points For Familiarity with frontend frameworks like React (basic understanding of components, layout structures). Experience designing for SaaS or B2B dashboards. Knowledge of motion design / microinteractions. Job Types: Full-time, Permanent Pay: ₹350,000.00 - ₹400,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Work Location: In person
1. Recruitment & Onboarding Coordinate end-to-end recruitment activities -posting jobs, screening candidates, scheduling interviews, and maintaining recruitment trackers. Prepare offer letters and ensure completion of joining formalities. Support employee onboarding and induction processes. 2. Employee Engagement & Support Assist in planning and executing employee engagement activities and internal events. Circulate internal communications and notices. Handle routine employee queries on HR policies, leaves, and procedures. 3. Compliance & Process Support Support in maintaining compliance documentation and HR audits. Assist in implementing new HR processes or tools as directed by the HR Lead. Maintain confidentiality and uphold company values in all HR activities. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Paid sick time Provident Fund Work Location: In person