Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Chandigarh
>
JPH IT Sol. Pvt. Ltd.
>
Customer Support Executive (CSE)

Customer Support Executive (CSE)

JPH IT Sol. Pvt. Ltd.

0 years

2 - 0 Lacs

Chandigarh Chandigarh

Posted:1 month ago| Platform: SimplyHired logo

Apply

Skills Required

CRM software Customer service English In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Respond promptly to customer inquiries via phone, email, and chat.
Handle complaints, provide appropriate solutions, and follow up to ensure resolution.
Maintain customer records by updating account information.
Identify and assess customers’ needs to achieve satisfaction.
Collaborate with other departments to resolve complex customer issues.
Follow communication procedures, guidelines, and policies.
Ensure customer satisfaction and provide professional support.

Requirements:

Proven experience in customer support or a similar role preferred.
Excellent communication skills in English (verbal and written).
Strong problem-solving skills and ability to work under pressure.
Ability to multi-task, prioritize, and manage time effectively.
Basic knowledge of CRM systems is an advantage.
Willing to work in the UK shift (12:30 PM to 10:30 PM IST).

Additional Details:

Working Days: 5.5 days a week
Probation Period: 3 months
Salary Increment: Annual based on performance
Cab Facility: Not provided
Overtime: As per company policy

Job Type: Full-time

Pay: From ₹20,000.00 per month

Schedule:

UK shift

Supplemental Pay:

Overtime pay

Work Location: In person

Speak with the employer
+91 7814959356

More Jobs at JPH IT Sol. Pvt. Ltd.

Customer Support Executive

Chandigarh, Chandigarh

Experience: Not specified

Salary: Not disclosed

Customer Support Executive

Chandigarh

Experience: Not specified

INR 0 - 0 Lacs

Content Writer

Chandigarh, Chandigarh

Experience: Not specified

Salary: Not disclosed

Content Writer

Chandigarh

Experience: Not specified

INR 0 - 0 Lacs

Customer Support Executive (CSE)

Chandigarh, Chandigarh

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.