Customer Support Executive (CSE)

0 years

2 - 0 Lacs

Posted:13 hours ago| Platform: SimplyHired logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, and chat.
  • Handle complaints, provide appropriate solutions, and follow up to ensure resolution.
  • Maintain customer records by updating account information.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Collaborate with other departments to resolve complex customer issues.
  • Follow communication procedures, guidelines, and policies.
  • Ensure customer satisfaction and provide professional support.

Requirements:

  • Proven experience in customer support or a similar role preferred.
  • Excellent communication skills in English (verbal and written).
  • Strong problem-solving skills and ability to work under pressure.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Basic knowledge of CRM systems is an advantage.
  • Willing to work in the UK shift (12:30 PM to 10:30 PM IST).

Additional Details:

  • Working Days: 5.5 days a week
  • Probation Period: 3 months
  • Salary Increment: Annual based on performance
  • Cab Facility: Not provided
  • Overtime: As per company policy

Job Type: Full-time

Pay: From ₹20,000.00 per month

Schedule:

  • UK shift

Supplemental Pay:

  • Overtime pay

Work Location: In person

Speak with the employer
+91 7814959356

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You