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Customer Support Executive (CSE)

0 years

0 Lacs

Jammu, Jammu and Kashmir

Posted:11 hours ago| Platform:

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Skills Required

Customer service English 12th Pass Bachelor's degree In-person

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Handle inbound and outbound calls to customers. Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution Develop and maintain professional relationships with all customers and assist to handle all situations. Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately. Provide excellent services and ensure customer satisfaction by solving customer queries real-time. Handle all queries in a polite, professional manner Escalate any issues to the Team Leader Adhere strictly to shift schedules Adhere to laid down internal policies, procedures and processes Work collaboratively with the team Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person Speak with the employer +91 9990011643 Application Deadline: 19/06/2025 Expected Start Date: 23/06/2025

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Aatish Trading Co

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