Customer Support Executive Chat Process

As a Customer Support Executive for the Voice & Chat Process in Noida, Sector 62, you will be expected to: - Handle customer queries primarily via chat (80%) and voice (20%) channels. - Deliver excellent service by effectively resolving customer issues. - Communicate professionally in both English and Hindi languages. - Accurately log interactions and escalate complex concerns when necessary. - Adapt to various customer interactions in a fast-paced environment. Qualifications required for this role include: - Graduate in any discipline. - Both freshers and experienced candidates are welcome. - Excellent spoken and written proficiency in English & Hindi. - Must clear Versant-4 or equivalent assessment with a minimum score of 5. It is important to note: - Interview Call: It is mandatory to answer; expect a call within 35 days. - Walk-in Interview: Must be able to attend in Noida Sector 62 if shortlisted. - Only apply if you are located nearby and the budget aligns with your expectations. Additionally, the company offers Provident Fund benefits. Relocating to Noida, Uttar Pradesh is required for this full-time position. Please feel free to reach out to the employer at +91 8847833717 for further information or clarification.,