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CDI Solutions, Inc
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Customer Support Executive

Customer Support Executive

CDI Solutions, Inc

1 - 2 years

|

3 Lacs

Posted:4 hours ago| Platform:

Apply

Skills Required

bpo telesales voice process call center operations email calling call center sales

Work Mode

Remote

Job Type

Full Time

Job Description

Job Title:

Customer Support & Communication Executive

Key Responsibilities

Send professional emails, text messages, and updates to clients, students, and parents.
Make voice calls for follow-ups, inquiries, and communication updates.
Send and track invoices related to webinars.
Follow up with students and parents regarding class schedules and attendance.
Ensure timely follow-up on students task completion and progress reports.
Maintain accurate communication records and update reports regularly.

Required Candidate Profile

Gender:
Female candidates only
Experience:
12 years in call center, customer support, or sales roles
Skills:

Excellent verbal and written communication skills (English and Telugu preferred)
Strong coordination, follow-up, and presentation abilities
Proficient in using email and basic computer applications

Location:
Work from home (candidates must be based in Andhra Pradesh and Bangalore)
Working Hours:
4:00 AM – 10:00 AM IST
Working Days:
Must be available on weekends (weekly off on Tuesday and Thursday)

Salary:

Interested candidates

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CDI Solutions, Inc

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