Customer Support Executive / Catalog Specialist

As a Customer Support & Catalog Specialist at Foiwe Info Global Solutions in Bengaluru, you will play a crucial role in ensuring a seamless shopping experience for our customers. Your responsibilities will include handling customer support inquiries, managing product listings on our Shopify store, and continuously improving the overall shopping experience. Key Responsibilities: - Respond to customer queries via email/inbox with professionalism and empathy - Manage product listings on Shopify by updating details, reviewing content, and ensuring correct categorization - Proofread product descriptions for accuracy and clarity - Track common customer issues and suggest improvements Qualifications Required: - Prior experience in customer support or ecommerce operations - Hands-on Shopify experience including product updates, categorization, and content review - Excellent written and spoken English skills - Detail-oriented, organized, and able to multitask About the Company: Foiwe Info Global Solutions is a collaborative and fast-growing team that offers you the opportunity to grow in both customer experience and ecommerce product management. Join us to be a part of our dynamic work environment and contribute to our success. Apply Now to be part of our team and make a difference in customer support and catalog management!,