Customer Support Executive

0 - 2 years

2 Lacs

Posted:None| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Opening: Customer Relationship Executive

Location: Bangalore

Customer Relationship Executive Responsibilities:

  • Build and maintaining profitable relationships with key customers.
  • Oversee the relationship with customers handled by your team.
  • Resolve customer complaints quickly and efficiently.
  • Keep customers updated on the latest products in order to increase sales.
  • Expand the customer base by upselling and cross-selling.
  • Understand key customer individual needs and addressing these.
  • Meet with managers in the organisation to plan strategically.
  • Conduct business reviews using CRM programs.
  • Know your competition and strategies accordingly.

Customer Relationship Executive Requirements:

  • A minimum of 0-2 years experience.
  • Excellent interpersonal and communication skills.
  • Proficient in all Microsoft applications.
  • Superior product knowledge.
  • A team player with leadership skills.
  • Maintain a positive attitude focused on customer satisfaction.
  • A bachelors degree in Administration or related field.

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