Home
Jobs

Customer Support Executive

0 - 1 years

2 - 3 Lacs

Posted:8 hours ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description


  • Responsible for providing timely and effective resolutions to our customers on support queries via chat or voice channel.
  • Responsible for responding to customers in an efficient and professional manner.
  • Meets expectations regarding productivity as defined by the process or manager.
  • Escalates necessary cases to the right level within the defined LOB (Line Of Business)
  • Ensures compliance with all company and departmental policies, procedures, and guidelines.
  • May be required to perform other tasks as requested, assigned, or directed.
  • Focus to achieve 100% customer satisfaction and fully responsible to delight customers with satisfactory service levels.
  • Flexibility to work extended hours with minimal notice during high volumes.
  • Working days: 5 days a week - Weekly time off: 2 days (Rotational) and not necessarily (Saturday / Sunday)

Qualifications

  • Self-motivated with excellent communication skills with experience in US bases voice process.
  • Innovative and self-starter
  • Ability to work with minimum supervision.
  • Demonstrated ability to work in a fast-paced environment.
  • Ability to provide response for simple to complex queries and deliver customer delight.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You