Customer Support Electrical Engineer

The role of Customer Support Engineer is a full-time on-site position based in Udaipur. As a Customer Support Engineer, your primary responsibility will be to provide technical support and deliver exceptional customer service. This includes troubleshooting technical issues, resolving problems, and ensuring the smooth operation of automated retail machines through field service interventions. Key qualifications for this role include strong customer support and technical support skills, experience in troubleshooting and field service, excellent communication skills, the ability to work on-site in Udaipur and PAN India, strong problem-solving abilities, and a Bachelor's / Diploma degree in an Electrical Engineering technical field or equivalent experience. Prior experience in a tech support or engineering role is considered a plus. Overall, as a Customer Support Engineer, you will play a vital role in ensuring customer satisfaction by addressing technical issues promptly and effectively, while also maintaining the operational efficiency of automated retail machines through proactive field service interventions.,