U

Customer Support Associate

Urban Essentials

1 - 4 years

2 - 3 Lacs

Chennai

Posted:11 hours ago

Job Description

  • 1–4 years of experience in customer support, customer success, or related roles
  • Fluency in english and hindi is non-negotiable
  • Manage customer interactions and resolve queries and escalations in a timely manner
  • Ensure consistent and high-quality customer experience
  • Build and maintain strong relationships with customers
  • Collaborate with internal teams to address customer concerns and improve processes
  • Capture customer feedback and contribute to service improvements

Pay: ₹20,474.77 - ₹30,000.32 per month

Benefits:

  • Cell phone reimbursement
  • Paid sick time
  • Provident Fund

Work Location: In person

Skills Required

Customer Support Customer Success Customer Experience Provident Fund Customer service

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Job Type

Full Time

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Urban Essentials

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