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Customer Support Associate

0 - 2 years

0 Lacs

Ahmedabad, Gujarat

Posted:3 days ago| Platform:

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software. Minimum Experience : 0-2 Years Job Duties : · Understand OMSGuru platform and it’s functioning thoroughly · Support our existing clients via Chat, Phone, Email & Tickets. · Help onboard new clients onto our system · Respond promptly and professionally to customer inquiries in person, by telephone, or by email · Maintain an updated knowledge of the organization's products, services, and customer service policies · Explain simply and clearly in response to customer questions and check for customer understanding and acceptance · Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits · Assist clients by demonstrating the use of goods and programs and answering any questions they may have. · Establish and maintain good rapport with customers by using positive language and anticipating their needs. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift

More Jobs at OMSGuru Solutions Private Limited.

Customer Support Associate

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INR 0 - 0 Lacs

Customer Support Associate

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Experience: Not specified

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OMSGuru Solutions Private Limited.

2 Jobs

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