Customer Support Associate

0 years

2 - 3 Lacs

Posted:14 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Update the company database by inputting information from each call and keeping every customer field current • Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers • Work on special short-term projects to offer customized support for new products or products at end-of-life • Monitor the customer satisfaction levels and develop methods for increasing them • Assist in creating ways for delivering excellent customer service to irate or problematic customers

Job Types: Full-time, Permanent

Pay: ₹21,000.00 - ₹28,700.00 per month

Work Location: In person

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