Customer Support Associate

Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Associate. The ideal candidate should have excellent communication skills, both verbal and written, and be able to respond to inquiries from prospective, current, and past customers using both technical expertise and interpersonal skills. The candidate should have Fresher or 0.6 months.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat promptly and professionally.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other team members to resolve customer issues.

Requirements:

• Excellent communication skills, both verbal and written.
• Strong problem-solving skills and ability to think creatively.
• Ability to work independently and as part of a team.

Preferred Skills:

• Familiarity with the Government examination process and requirements.
• Multilingual proficiency is a plus.
• Freshers who Knowledge of MS Office.

Office Location - Graphix tower-1, 5th Floor, Noida Sector 62

Contact Email [email protected]

Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Food provided
• Provident Fund
• Work from home

Schedule:

• Morning shift
• Rotational shift

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person

Speak with the employer
+91 9319478377