Customer Support Associate Job (Remote)

Job Description

About the job: Key responsibilities: 1. Provide expert solutions to address client queries and enhance their travel experiences 2. Resolve customer concerns efficiently to ensure seamless and satisfying experiences 3. Stay informed about the latest travel trends, destinations, and industry developments 4. Foster lasting relationships with clients to encourage repeat business and loyalty 5. Collaborate with suppliers and partners to deliver exceptional, tailored travel experiences Requirements: 1. Demonstrate persuasive communication to engage clients 2. Maintain a positive attitude with empathy and patience in addressing customer concerns 3. Thrive in dynamic environments with adaptability 4. Execute travel plans with strong attention to detail 5. Analyze and resolve issues promptly using problem-solving skills 6. Manage clients and tasks efficiently with strong organizational skills 7. Hold a bachelor's degree in any field 8. Show proficiency in English (spoken and written) and Hindi (spoken) 9. Be familiar with Google Suite (G Suite) and MS Office tools Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 3,00,000 - 3,20,000 /year Experience: 1 year(s) Deadline: 2025-07-19 23:59:59 Skills required: MS-Office, Time Management, Client Interaction, Problem Solving, English Proficiency (Spoken), English Proficiency (Written) and Conflict Management About Company: We are a travel brand curating unique, experiential & sustainable holidays for you. Our trips are not limited to usual travel arrangements. We design unique, immersive experiences that make their mark in your heart. We also believe in sustainable tourism. We try to make our trips as environmentally friendly as possible and engage local communities in the destinations. Other than the usual blah blah blah, we are a bunch of youngsters, insanely passionate about travel. We think of you as our future friends and not just customers.