Customer Support Associate - International Voice/Chat

0 - 5 years

2 - 3 Lacs

Posted:6 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Responsibilities:

- Handling customer inquiries and resolving issues via calls/chat.

- Providing product/service information to customers.

- Meeting and exceeding customer satisfaction targets.

- Maintaining accurate records of customer interactions.

- Collaborating with team members to achieve team goals.

- Maintain the basic work hinge & ethics

Preferred candidate profile

- Minimum 12th Pass

- Excellent communication and interpersonal skill in English.

- Comfortable in hardcore night shift

- Should be polite & have patience

- Should be an Immediate joiner

- Candidates should be within Kolkata, if not relocation can be accepted

- Mobile no should linked with Aadhar & WhatsApp

Shift:

Mainly Hardcore night shift

24X7 any 9.5 Hours

5 Days Working & 2 rotational Week off

Interview Procedure:

AI Call

HR Round

Assessment

Ops Round

Salary:

23K CTC - 30K CTC

Contact:

HR Sayan - 8158812916

Please mention "HR Sayan_000GWS" in your CV to identify the reference

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