Customer Support Associate

Job Title: Customer Service Associate ( NON- SALES ) Location: Sector 60, Noida 201301 Experience :- 1 Year in any domestic calling experience Qualification Graduate Requirements: Education: Any Graduate. Experience: At least 1 year in BPO Customer Service. Skills: Fluent in English with excellent communication skills. Roles & Responsibilities: Oversee and manage the customer service process. Resolve customer complaints efficiently and ensure satisfaction. Conduct quality assurance surveys and provide constructive feedback to the team. Build positive relationships with customers through phone interactions. Utilize strong product knowledge to enhance the customer support process. Job Type: Full-time Benefits: Health insurance Leave encashment Life insurance Provident Fund Schedule: Day shift Monday to Friday Performance bonus Yearly bonus Application Question(s): What's your Current In-hand salary What's your Expected In-hand salary Are you ok with Sales executive roles as well Education: Higher Secondary(12th Pass) (Preferred) Experience: Calling related: 1 year (Preferred) Language: Fluent English (Preferred) Location: Noida, Uttar Pradesh (Preferred) Work Location: In person Speak with the employer +91 7836095291,