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Jobs in kolkata
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Capgemini
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Customer Support Associate

Customer Support Associate

0 - 2 years

|

2 Lacs

Posted:3 days ago| Platform:

Apply

Skills Required

voice process bpo customer service rotational shifts international voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Service Executives (International

Your Role:

Engage customers in meaningful conversations to promote products/services or gather required information.
Handle objections professionally and escalate complex issues when necessary.
Collaborate with team leads and quality analysts to improve call quality and performance.
Ensure compliance with company policies and US calling regulations

Your Profile:

Bachelors degree or equivalent.
Open to Work from Office
Excellent verbal communication and interpersonal skills.
Ability to work night shifts and adapt to US time zones.
Goal-oriented with a positive attitude and strong work ethic.
Knowledge of International culture and customer behavior.

If interested share your resume directly: sumit.sharma@capgemini.com

Customer Service Executive - Kolkata

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