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Customer Support Associate

Axentrix innovations

4 - 5 Lacs

Chennai

Posted:1 day ago

Job Description

WE ARE HIRING – CUSTOMER SUPPORT EXECUTIVES

Experience: 6 Months – 4 Years
Qualification: Any Degree
Joining: Immediate Joiners Preferred
Work Location: International Relocation

Job Requirements

  • Candidates with 6 months to 4 years of experience in a Voice Process / Customer Support role.
  • Any degree is acceptable.
  • Good verbal communication skills.
  • Tamil and English proficiency preferred.
  • Candidates proficient in Telugu, Hindi, or Kannada along with English are also welcome.
  • Must be willing to relocate internationally.

Roles & Responsibilities

  • Handle customer queries through inbound and outbound voice calls.
  • Provide accurate information and effective solutions to customer concerns.
  • Maintain professional communication and deliver excellent customer service.
  • Resolve customer complaints and handle escalations efficiently.
  • Maintain proper records of customer interactions and update information in the CRM system.
  • Ensure customer satisfaction while meeting process quality and performance standards.
  • Coordinate with internal teams to ensure timely resolution of customer issues.

Important

Immediate Joiners Required!

International Relocation is Mandatory – Candidates must be flexible and willing to relocate internationally.

Interested Candidates

Share your updated resume via WhatsApp or contact:

PH: 8708264762

Pay: ₹40,000.00 - ₹43,000.00 per month

Work Location: In person

Skills Required

Customer Support Voice Process Customer Queries Inbound Outbound Customer Service Customer Complaints CRM Customer Satisfaction Process Quality Voice process (calls) CRM tools

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Job Type

Full Time

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Axentrix innovations

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