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Customer Support Associate

SBS HR

1 years

1 - 2 Lacs

Chennai

Posted:9 hours ago

Job Description

Contact: 7397535556/arthi@sbshr.com
Job Title: Customer Relationship Executive (CRE)
Experience: Minimum 1 year of Experience
Qualification: Graduation in any discipline
Location: Chennai, Tamil Nadu

Responsibilities

  • Explain company and client details to potential customers and address their queries.
  • Communicate with prospective customers to promote client services and generate interest.
  • Collect customer information and schedule appointments.
  • Handle incoming calls from potential customers responding to advertisements.
  • Follow up with prospective customers through telephone calls and written communication.
  • Maintain customer records and provide regular activity reports.
  • Support daily operational and administrative activities.
  • Participate in team meetings and training sessions.

Required Skills

  • Excellent verbal and written communication skills.
  • Good interpersonal and customer relationship management skills.
  • Willingness to initiate conversations with potential customers.
  • Flexibility and adaptability to business requirements.
  • Good coordination and follow-up skills.
  • Positive attitude and willingness to learn.
  • Ability to work independently and as part of a team.

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

Skills Required

Customer Support Customer Relationship Customer Relationship Management Provident Fund Customer service Client and account management Communication Requirements analysis

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Job Type

Part Time

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