Customer Support and Tamil Voice Process

The main responsibilities for this role include managing a high volume of incoming phone calls, generating sales leads, and evaluating customers" needs to deliver satisfactory solutions. Building strong and lasting relationships with customers through effective communication is crucial. Providing accurate information using appropriate tools, meeting sales targets, and adhering to call handling quotas are key objectives. Additionally, resolving customer complaints in a timely manner, maintaining customer interaction records, and following communication guidelines and policies are essential duties. Going the extra mile to engage customers is encouraged. This is a full-time, permanent position suitable for fresher candidates. The benefits include health insurance, paid sick time, paid time off, and provident fund. The working schedule consists of day and morning shifts. Incentives such as a joining bonus, performance bonus, and yearly bonus are provided. The work location is in-person.,